Frequently Asked Questions
Please take a few minutes to look through our frequently asked questions and answers.
The easiest way to tell is to look at the bottom of the windshield where your wipers sit. You will see small wires within the glass, much like those seen on rear defrosters, these wires could be hidden, but if they’re there then your windshield is heated.
The safe drive away time is the time it takes for the Urethane to get its initial set and depends on the type of urethane used. In order to ensure the windshield is safe and secure, our technicians recommend waiting to drive the vehicle for at least one hour after service is completed. We will advise you if any additional time is required after the windshield is set.
We ask that you wait 24 hours after your windshield is replaced before going through a car wash. The chemicals and water pressure may affect the installation. Regular precipitation, such as rain, will not affect the sealant or cure time. In fact, water can speed the cure process.
Laminated glass is a type of safety glass that holds together when shattered. In the event of breaking, it is held in place by an interlayer, typically of polyvinyl butyral (PVB) or ethylene-vinyl acetate (EVA), between its two or more layers of glass.